The 9 leadership tips of Mr Selfridge

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I have a confession. I watched the last episode of Mr Selfridge and here’s a curious observation.

Apart from the weaving plots, the hemlines, the scandal and the financial crisis that drives the series there is a curious thread of leadership genius. It’s like a manual in people management. Digging deeper, it turns out that the fiction of the TV, was woven through bones of the man. And, as I discovered, Harry Selfridge was the architect of some pretty good leadership mantra’s. So, in front of perfumes and ladies hats are 9 of the best

  1. “People will sit up and take notice of you if you will sit up and take notice of what makes them sit up and take notice.”
  2. “The boss drives his men; the leader coaches them.”
  3. “The boss depends upon authority, the leader on goodwill.”
  4. “The boss inspires fear; the leader inspires enthusiasm.”
  5. “The boss says ‘I’; the leader, ‘we’.”
  6. “The boss fixes the blame for the breakdown; the leader fixes the breakdown.”
  7. “The boss knows how it is done; the leader shows how.”
  8. “The boss says ‘Go’; the leader says ‘Let’s go!'”
  9. “The customer is always right.

And so is the donor. Lessons come from odd places if you are open to them

1 comment
  1. Great read. “Lessons come from odd places if you are open to them” this is why it’s so important to control your perspective and not make assumptions!

    Like

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